Using Klaviyo, Attentive, Postscript, or Recart to capture customer contact information is a great consolation prize to someone purchasing in-session. It gives you the ability to market to them again later.
You can connect those email/SMS capture points to your FERMÀT funnels.
Adding an Email/SMS Capture Point to a Funnel
You can add a contact capture point to your funnels using one of our available integrations (Klaviyo, Attentive, Postscript, Recart).
First, navigate to the funnel you would like to add the capture point to. You will add this in the settings of that particular funnel.
Once you are in the funnel you want to add the capture to, navigate to the settings section.
From here, select the integration you want to add and follow the onscreen prompts.
Best Practices for Form Implementation
Mobile-First Testing
Over 90% of FERMÀT funnel sessions occur on mobile devices
Test your form's appearance and behavior specifically on mobile
Ensure forms are properly sized for mobile screens
Strategic Form Timing
Add a 50% scroll delay before showing the form
Avoid displaying forms immediately on landing
Test form behavior after initial dismissal
Placement Optimization
Verify forms don't cover critical elements like "Add to Bag" buttons
Test form placement across different screen sizes
Ensure forms don't obstruct important funnel information
Connecting Your Email/SMS Capture Form
Klaviyo - Create your Klaviyo form first, then grab the form ID (six-letter code from URL) and enter it in your FERMÀT funnel settings. To learn more refer to How to Connect Klaviyo Forms
Postscript - Build your Postscript form, get your Shop ID from settings, configure visibility, and add it to your FERMÀT funnel settings. To learn more refer to How to Connect Postscript Forms
Recart - Create your Recart form, gather your Organization ID plus Recart/myshopify domains, and enter them in FERMÀT funnel settings. To learn more refer to How to Connect Recart Forms
Attentive - Set up your Attentive form, locate your Attentive ID and myshopify domain from settings, then add them to FERMÀT funnel settings. To learn more refer to How to Connect Attentive Forms